Claim Information


Available Claim Forms


To submit a claim use one of the appropriate links below. If none are available for your particular claim, please contact us directly.

Auto Accident Claim






 *** HARTFORD                                                   
Claim:800-243-5860 Opt1
Roadside: 800-322-7789
Pay by phone: 800-624-5578
Mail Payment: HARTFORD PO Box 2917 Hartford, CT 06104 – 2917 (for both Personal and Commercial)
On-Line https://ebc.thehartford.com
Fax Endorsement: Personal: 877-755-5637
Commercial: 877-905-0457 email: agency.services@thehartford.com

 *** ALLIED
Claim:800-282-9445 Opt1
Roadside: 866-560-8638
Pay by phone:800-282-9445 
Mail Payment: ALLIED PO Box 10479 Des Moines, IA 50306 – 0479 (for both Personal and Commercial)
On-Line https://aac3.alliedinsurance.com
Fax Endorsement: 800-811-5386
Personal email endorsement: plpc@nationwide.com
Commercial email endorsement: saccomuw@nationwide.com 
For High Value Home: call Allied Private Client at 800-419-2871 Option 3

*** PERSONAL : NOT USED
Claim Personal: 800-252-4633 Opt1
Roadside:888-622-2700
Pay by phone:877-485-0632
Mail Payment: TRAVELERS PL 1 Tower Square Hartford, CT 06183 – 1001 (for Personal Insurance)
On-Line https://logon.travelers.com (for both Personal & Commercial) 
Fax Endorsement: 877-872-5334, email Endorsement piservice@travelers.com
*** COMMERCIAL USED OFTEN
Broker Of Record (Commercial) fax to: BOR Processing 1-800-842-6762
Claim Commercial: 800-238-6225
Mail Payment: TRAVELERS CL 1 Tower Square Hartford, CT 06183 – 1008 (for Commercial Insurance)
Pay by phone Commercial: 800-252-2268
www.mywcinfo.com  (W/C information)
www.smallbiz.travelers.com  (Commercial review)
http://www.travelers.com/business-insurance/epay.aspx  (Pay bill)
Endorsement Requests - selectwalnutcreek@travelers.com
IE Net and Technical Support - Agency Automation Help Desk: 800-842-6761
Billing related questions - Billing Department: 800-842-6761
All Service Center accounts - Service Center: 800-842-6761
Click Here for more helpful contact information! 

 *** MERCURY
Code 04C272xyzw
www.mercuryinsurance.com (Public)
www.mercuryfirst.com 0(Broker/Agent)
04....prin P#2
04...xuan B..#02
Auto Underwriting : Ph 800-827-1570 or 916-294-3581; FAX: 916-294-3582 (Underwriters in Sacto)
Quick Silver: C272admi Xmas@2011 QuickSilver Ph 909-919-7000 (HO3); 909-919-7005 (DP3); Fax 909-919-7034
Quick Silver: C272xuan B..#02
Personal/Auto Payment: P.O. Box 11991, Santa Ana 92711-1991
MSB - RCT  Ph 800-809-0017 C272_Mercury1
Commercial Auto : Ph 714-255-5399; Fax 714-255-5383, 
Agentstation C272 Agent@2011
Commercial Package, Commercial Auto 909-919-7050 X26226 .. Fax: 909-919-7398
Commercial Payment: P.O. Box 1150, Brea, Ca 92822
Commercial Property – Brea: Ph 714-255-5038; Fax 714-255-5006
Claims Call Center: Ph 888-313-6372
Technical Support: Toll Free:  888-637-2175, Ph 714-671-6506; Fax 714-671-7488
Billings & Collections: Ph 714-671-6508; Fax 714-257-6090
HO Automated Billing: Ph 877-559-9033 or 714-257-6075
Mail payment to (Commercial) Mercury Casualty Company PO Box 5600, Rancho Cucamonga, CA 91729-5600
Mail payment to (Personal/Home) Mercury Casualty Company PO Box 10730, Santa Ana, CA 92711-0730
Endorsement by phone: 800-956-3728
Call 888-637-2175 to have Quicksilver downloaded
MercuryFirst  for Personal Auto and Commercial Auto
AgentStation for Commercial Package, slect New Multi Peril Quote, phone 888-917-6372 x26219
send Acords 126 126 140 to commercialproperty@mercuryinsurance.com
RCT-MSB  Cost Estimator
QuickSilver for HO3, DP3 (Click @ Icon QuickSilver on your desktop)

 

*** CNA COMMERCIAL
Code 250-062807
www.cnacentral.com
Claim Phone: 888-801-3232
Fax: 605-330-7402
Pay by phone: 877-276-7507
Mail Payment to CNA Central: PO Box 790094 Saint Louis, MO 63179-0094
CNA in CA contact: hoanx _ nhuy11
Phone: 559-408-9017

Surety *** BONDS
Code 04 26769
https://bondline.cnasurety.com/Bondlineweb/redirect
Nhuy_ins __ Bond10
Claim Phone: 800-331-6053
Fax: 605-335-0357
Pay by phone : No
Mail Payment to CNA Surety: PO Box 802875 Chicago, IL 60680


 *** SAFECO
Claim phone: 800-332-3226 - option 1
Pay by phone: 800-332-3226 - option 2
Underwriter phone: 877-566-6001
Send Payment: Safeco, PO Box 6476 Carol , IL 60197 - 6476
On line http://www.safeconow.com 
Imember Fax Endorsement: 877-344-5107 xuanhoang
Safecom << CB017>> Agency Info., Comm

 *** WORKERS' COMPENSATION
Code 07 78 0045
https://onlinethezenith.com
xhoang __ nhuy2012
Phone: 925-460-0600
Claim Phone: 800-440-5020
Mail payment to: PO Box 9055 Van Nuys, CA 91409

*** COMMERCIAL TRUCKS
Code 1040194
www.victoriainsurance.com
xhoang __ weare1key
Claim: 800-678-2397
Fax Endorsement: 866-369-0547
Pay by Phone: No
Mail payment to: PO Box6838 Cleveland, OH 44101-6838

***
FLOOD
Code: 29692002
https://www.nationwideinsuranceflood.com/skins/051/index.asp
www.nfsmt.com
29692002 __ saigon77
Phone: 800-255-8765
BOR Fax: 406-755-4403
Agent Service: (P) 866-796-7582 ; (F) 406-755-4403
Mail Payment: Flood Processing PO Box 2057 Kalispell MT 59903 - 2057

  AUTO
Claim: Tel: 888-253-7834, Fax: 888-624-5318
Roadside: 888-253-7834
Pay by phone: 800-933-8788
Mail Payment: Unitrin PO Box 660420 Dallas, TX 75266 - 0420
First Available Underwriter: 888-875-2896
On-line: www.unitrinspecialty.com
Fax Endorsement: Auto: 800-218-8553; Commercial Auto: 888-874-7998

 *** STAND-ALONE EARTHQUAKE, DP3
Code: J9K 000 idy5610
www.fnicproducer.com
OPX130696 __ forget0 (0 = Zero)
Mail Payment to : Fidelity PO Box 33003 Saint Petersburg, FL 33733 - 8003
Bob: 510-517-4652
Fax Endorsement: 866-877-6355

ACCESS *** ACCESS
Claim phone: 866-747-6931
Underwriter phone: 877-782-7829
feedback@accessgeneral.com  Underwriter question
Pay by Phone: 800-817-8017
Send Payment: Access General PO Box 105860 Atlanta, GA 30348 
On line http://www.accessgeneral.com
CA562100__know2100
Fax Endorsement: 770-234-3738

  *** STANDARD DWELLING, MOBILE-HOME
Code 049-100-167, Pin 8145
http://www.IAProducers.com (Brokers/Agent xnh01__forget0)
www.foremost.com (Public)
Policy Services Phone: 1-888-888-0080 - Policy Services Fax: 1-888-888-0070
Claim Services Phone: 1-800-527-3907
Billing Phone: 1-800-532-4221
Mail payment to: PO Box 0915 Carol Stream, IL60132 
Help Desk in genaral Phone: 1-800-528-5995

BRISTOL WEST *** STANDARD AUTO
Code 0429047 Hoang 9047 8145P
www.bwproducers.com
www.iaproducers.com
Claim Phone or Pay by phone: 888-888-0080 - Policy Services Fax: 1-888-888-0070
Mail check to: PO Box 229080 Hollywood, FL 33022-0980

 *** PROGRESSIVE P&C 
Claim: 800-274-4499
Roadside: 800-876-6078
Pay by phone: 800-300-3693
Mail Payment With coupon: For California: DRIVE INSURANCE PO Box 6807 Cleveland, OH 44101 - 1807
Mail Payment without coupon: For California: PROGRESSIVE INSURANCE Depart 0561 Carol Stream, IL 60132 - 0561
On-line:
https://www.foragentsonly.com 48380_Nhuy2012
Fax Endorsement: Auto: 800-229-1590 ; Commercial Auto: 800-556-0014 ; Special Lines: 800-229-1590


http://www.americancollectors.com/Agent-Resource-Center/68/ 
Claim:: (800) 257-5758
Mail Check to: ACI PO Box 8343 Cherry Hill. NJ 08002 - 0343
7017069__nhuyaci
Tel: (865) 779-7212
Fax: (856) 779-7289

 *** SURPLUS
www.bassuw.com
Tel: 916-480-6377
Fax: 916-929-8009
New code AGT7735 (always use)
Ann Verenkoff : averenkoff@bassuw.com
Barbara Anderton: banderton@bassuw.com



_____________________________________________________________________________________________________________

LIG SMALL COMMERCIAL DO NOT USED
Code: 0402114618
http://iq.ligmsi.com/login.aspx
xh@nhuyinsurance.com 

METAUTO-HOME DO NOT USED
Claim: 800-854-6011
Roadside: Not Availlable 1AK1021, XH 1AK1031
Underwriter phone: 800-680-3391 option 0 then EXT 4727; Fax: 866-771-0316
Pay by phone: 888-643-9307 EXT 1
Endorsement  phone: 888-643-9307 EXT 2, Fax: 866-743-4850
On-line: https://www.metauto-agent.com